FREQUENTLY ASKED QUESTIONS

GENERAL

HOW DO I ORDER?

WHERE DO YOU DELIVER TO?

CAN YOU HANG THE ARTWORK OUTSIDE?

DO YOU HAVE A SHOWROOM?

DO YOU DO CUSTOM ORDERS?

HOW LONG DOES IT TAKE FOR ME TO RECEIVE MY ORDER?

WHY IS THERE A LEAD TIME?

WHAT TYPE OF STEEL DO YOU USE?

WHAT'S THE THICKNESS OF THE STEEL?

CAN I REQUEST A THICKER THICKNESS OF STEEL?

WHAT COLOURS ARE AVAILABLE?

HOW DO I MOUNT THE ARTWORK?

ARE THERE PRE-DRILLED HOLES IN THE ARTWORK?

ARE THERE SCREWS AND WALL PLUGS INCLUDED?

FREQUENTLY ASKED QUESTIONS

DELIVERY & RETURNS

WHAT IS YOUR RETURNS POLICY?

I RECEIVED THE WRONG ITEM, WHAT SHOULD I DO?

MY ORDER ARRIVED DAMAGED, WHAT SHOULD I DO?

WHAT DO I DO IF I ENTERED AN INCORRECT DELIVERY ADDRESS?

CAN I CHANGE OR CANCEL AN ORDER AFTER I'VE SUBMITTED IT?